Return Policy

Flavon Beverages Pvt. Ltd. accepts return of product if a consumer found eligible to return the product under mentioned circumstances. Unfortunately, we will not be able to offer you a refund or exchange beyond the mentioned circumstances.


  • On the off chance that you have received a different product than what you had ordered, you need to notify us by email with the same within 48 hours. Our team will process your application for returns.*
  • In case you have received a damaged product, you can email us directly regarding the same to within 48 hours. **

* To be eligible for a return, your item must be unused and in the same condition that you received it.

** Please attach some photo proof so it is easier for us to process the application for the return.


We accept replace request for our product only if they are defective or damaged. For exchange of damage/ defective or wrong product consumer has to email us at and our team will get in touch with you from there on for processing your request.

If for some reason we are unable to arrange the pick-up for our product from your location, it will be consumer’s responsibility to ship the product at our mentioned operating office address below within 3 days of return approval by our team: 


Sip-Up - Flavon Beverages Private Limited,

Sandbox Building,

Institute of Hotel Management,

VSS Nagar, Bhubaneswar, Odisha – 751004

After receiving the product at our operating address, we can process the return/exchange for you. 

Please note any delivery fees incurred by you in returning the items are at your own cost and a SipUp Credit Voucher may be issued by Flavon Beverages Pvt. Ltd. worth same value to the consumer against the courier voucher/ receipt. 

* There is no exchange available on sale/discounted items.


  • Sip-Up Credit vouchers are issued by Flavon Beverages Pvt. Ltd. for the customer against the cancellation of any product.
  • Sip-Up credit vouchers can only be used against the purchase of product done via
  • The consumer can avail the benefits via Sip-Up credit vouchers within 180 days from the date of issue.