Refund Policy

We hope you love our teas as much we do, but if our customers aren’t thrilled with their purchase, we will surely assist our consumer in all possible way.


The cancellation will only be initiated if we receive a request by email from consumer within three hour of placing the order.*

* Pre-paid orders are not eligible for a refund on cancellation. In case consumer wishes to modify or cancel a prepaid order, a Sipup credit voucher equivalent to the amount will be issued which you can use against future orders.